Which of the following are all strategies for improving productivity in services? A. high interaction, mass customization, service factory, and just-in-time B. lean production, strategy-driven investments, automation, and process focus C. reduce inventory, reduce waste, reduce inspection, and reduce rework D. process focus, repetitive focus, product focus, and mass customization focus E. separation, self-service, automation, and scheduling

E. separation, self-service, automation, and scheduling.

Explanation:

Increase in productivity in a business aims to increase the efficiency of an individual or process involved in production of useful output.

Strategies for improving productivity includes separation, self-service, automation, and scheduling.

When there is seperation in services available to a customer, they easily identify the most relevant one to them.

Self service gives control of the process to the customer, resulting in greater satisfaction.

Automation reduces the turnaround time of processes and refocuses labour to more complex activities. So production efficiency increases.

Scheduling reduces time wastage by assigning time to complete activities.