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23 November, 21:55

Hans noticed a payment on his account summary that he did not record and does not remember making. What should he do first?

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  1. 23 November, 23:08
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    He should call the bank and get his bank statement. After the bank statement has arrived, he should prepare a bank reconciliation statement to match the transactions that the bank has recorded and those that he has recorded. This way he can find out which payments has been made by the bank that he has not recorded.
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