4. Under the Americans with Disabilities Act's Standards for Accessible Design, all ATMs must be equipped with Braille keypads to allow access to customers with visual impairment. In order to comply with this regulation, a community development bank with five branch offices needed to change the ATMs at each of its facilities. Each machine cost $15,000, for a total of $75,000 in compliance costs. Why should the bank be required to face these extra costs?
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