Users of Adobe Reader, created by Adobe Systems Incorporated, are prompted to provide feedback on their experiences with the software in a bid to improve the product. Adobe Systems Incorporated, in this case, is trying to gain a competitive advantage through?

Superior responsiveness to customers.

Explanation:

Consumer attention is so important as it emphasizes the positive light of your company.

Therefore, it is essential for a company to make sure that it recognizes and reacts adequately to the ' emotions ' and attitudes of consumers.

Such robustness is the foundation of customer responsiveness and it will make any business with current and prospective customers immensely popular.