You are using a Windows system to work on the schedule for a very important project. You saved your files in the Documents library of your user account. Unfortunately, malware from a malicious website has infected your system. You were able to remove the infection with anti-malware software, but after shutting down you discover that Windows will not boot properly. Which action can you take to get your system back up and running properly without losing your project files while minimizing the risk of infecting other systems on the network? (Select two. Each selection is part of the complete solution.)

Question

Computers and Technology

Tiara Bush

22 April, 17:20

You are using a Windows system to work on the schedule for a very important project. You saved your files in the Documents library of your user account. Unfortunately, malware from a malicious website has infected your system. You were able to remove the infection with anti-malware software, but after shutting down you discover that Windows will not boot properly. Which action can you take to get your system back up and running properly without losing your project files while minimizing the risk of infecting other systems on the network? (Select two. Each selection is part of the complete solution.)

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Answers (1)

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Elaine Glover · Answer 1

There are two way to get out of this situation.

1You can restart in safe mode. This is the mode in which the windows start with most common programs and functions. If this does not work then follow the below one.

2. Probably as second option, you need to restart after inserting the Windows re-installation disk. Choose the language settings, and then the repair your computer. If this does not work then you might have to reflash your hardware as malware might have overwritten your firmware.

Explanation:

Hence, through the above two methods, you can get your PC working again. However, always try to run in safe mode first in these kind of situations.