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10 August, 14:28

The Work Queue "Customer Onboarding" has a number of Pending Items which may be tagged as

"Domestic", "Retail" or "Business". There is also a tag for the 8 digit product code formatted as "Product Code: {product code}" e. g. Product Code: CA123456.

What is the correct configuration to get the next item from the queue that:

Isn't applying for a loan product i. e. Product Code doesn't begin with "LN" And

Is a domestic customer

A. Configure "Domestic and Product Code: LN?" in the Tag Filter parameter

B. Configure "Domestic; - Product Code: LN*" in the Tag Filter parameter

C. Configure "Domestic + [Product Code] LN*" in the Tag Filer parameter

D. Configure "Domestic; - Product Code: LN?" in the Tag Filter parameter

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Answers (1)
  1. 10 August, 17:40
    0
    The Correct Answer is C. Configure "Domestic + [Product Code] LN*" in the Tag Filter parameter

    Explanation:

    First, I'll split the answer into bits

    Domestic - > This shows that the product belongs to a Domestic Customer

    [Product Code] - > The tag [] shows that the Product Code is a generated variable that is unique to different products

    This means Not Equal to

    LN * - > Loan Product

    So, [Product Code] LN * means Product Code is not Equal to Loan Product

    Bring the whole tag together,

    It means

    Product Codes that belongs to domestic customer which is not Equal to Loan products
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