During a move, employee workstations were disconnected from the network and reconnected in new offices. However, after the move a few workstations cannot get a valid IP address. What should be checked first to identify the root cause of the problem?

Question

Computers and Technology

Frida Finley

5 September, 19:39

During a move, employee workstations were disconnected from the network and reconnected in new offices. However, after the move a few workstations cannot get a valid IP address. What should be checked first to identify the root cause of the problem?

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Answers (1)

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Christina Hutchinson · Answer 1

Make sure the cables are functional and properly plugged.

Explanation:

For the fact that everything was working perfectly before the move, but after the move, it was noticed that a few workstations cannot get a valid IP, the first thing that is required to be checked is to ensure that the cables are properly plugged, and if they are, make sure that you test for the functionality of the cables. It is only after these checks and the problem persist, that further troubleshooting is required.