You have received several trouble tickets from the employees in the warehouse for the stand-alone computers used to control various shipping machines because the computers are not booting when powered. Each time a technician resolves the booting issue the boot order is changed in the firmware. Each computer is required to have the USB ports disabled in the firmware to keep employees from connecting rogue devices. 1. Which of the following steps should be taken to eliminate these trouble tickets? O Disconnect the USB ports from the motherboard. O Enable the supervisor password in the BIOS/UEFI setup. O Require all employees to use a unique Windows user account and password. O Install a lock on the computer case to prevent removal of the covers.

Question

Computers and Technology

Guest

31 August, 04:01

You have received several trouble tickets from the employees in the warehouse for the stand-alone computers used to control various shipping machines because the computers are not booting when powered. Each time a technician resolves the booting issue the boot order is changed in the firmware. Each computer is required to have the USB ports disabled in the firmware to keep employees from connecting rogue devices. 1. Which of the following steps should be taken to eliminate these trouble tickets? O Disconnect the USB ports from the motherboard. O Enable the supervisor password in the BIOS/UEFI setup. O Require all employees to use a unique Windows user account and password. O Install a lock on the computer case to prevent removal of the covers.

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Answers (1)

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Reuben Andrade · Answer 1

Enable the supervisor password in the BIOS/UEFI setup.

Explanation:

Since each computer is required to have the USB ports disabled in the firmware, the most likely option is that some employees attempt to circumvent the restriction thereby affecting the Boot Order.

A supervisor password is used to restrict access to the BIOS. Users without a correct BIOS supervisor password cannot make changes to system settings.

However, if the Supervisor Password is enabled, they will not be able to make changes to the BIOS Setup.

All other options are not relevant to this particular ticket.