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24 November, 02:08

You're writing to a customer to inform her that your company will be replacing a faulty hair dryer. Which statement makes a good opening?

A.

Our company policy is to keep all our customers satisfied.

B.

I'm happy to tell you that you will receive a new hair dryer tomorrow.

C.

We've studied your complaint about the faulty hair dryer.

D.

We've been in the home appliance business for 25 years.

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Answers (2)
  1. 24 November, 02:55
    0
    I believe it's C also
  2. 24 November, 05:05
    0
    I believe it is C.

    Explanation:

    It's a nice opening that practically guarantees the rest of the information at hand won't waste your time and that it will include the replacement of your product.
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