Because Mr. Maloney trusts his employees, he treats them kindly. His kindness leads them to work diligently on his behalf, which in turn increases his trust in them. This pattern of trust, kindness, diligence, and increasing trust illustrates what is meant by:

Reciprocal determinism

Explanation:

"Reciprocal determinism is the theory set forth by psychologist Albert Bandura which states that a person's behavior both influences and is influenced by personal factors and the social environment. Bandura accepts the possibility that an individual's behavior may be conditioned through the use of consequences."