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10 August, 14:23

Recently some large chain stores have begun referring to "customers" as "guests". Why might they have chosen this new term?

A. It is free from any commercial bias.

B. It sets a more positive, familiar tone.

C. It has a more accurate denotation.

D. It is less offensive euphemism

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Answers (2)
  1. 10 August, 17:38
    0
    B: it sets a more positive, familiar voice.
  2. 10 August, 17:57
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    Answer: B
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