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16 July, 16:49

As Warren concluded his meeting with Christina he said,"Congratulations, I know you're going to be glad you decided to use our service. There is no finer service available in New York City. Now let us make sure we get off to a great start! I will be here next Thursday to begin delivering your system." The immediate purpose of this dialogue was to:

A) have Christina agree to a larger order before he leaves.

B) get the names of several other prospects from Christina.

C) reduce postpurchase dissonance.

D) avoid an awkward silence while Warren gathered his things so he could leave.

E) enhance his ability to manipulate Christina in the future.

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  1. 16 July, 20:24
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    Answer: Option A.

    Have Christina agree to a larger order before he leaves.

    Explanation:

    From the dialogue between Warren and Christina, it is more likely that Christina had purchase the service and Warren is trying to encourage and tell her about their services as the best and to try and increase her order.

    Warren tried to convince Christina to increase her orders before he leaves that is why he said they are the best in the New York City.

    His goal is to persuade her to order for more.
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