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30 October, 16:15

What type of negative business message does this statement convey?

We sincerely regret that we are unable to offer a replacement for the toaster oven because the warranty period has expired. You may want to consider our range energy-efficient toaster ovens, which have some great new features.

A.

rejecting a claim

B.

explaining a service fault

C.

denying a request

D.

responding to a negative comment

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Answers (1)
  1. 30 October, 18:35
    0
    Answer:c
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