4. What are the 2 factors in Social Exchange Theory?

Social exchange theory is a sociological and psychological theory that studies the social behavior in the interaction of two parties that implement a cost-benefit analysis to determine risks and benefits. Also, the theory involves economic relationships, it occurs when each party have goods that the other parties value.

Social exchange theory suggests that these calculations occur in romantic relationships, friendships, professional relationships and ephemeral relationships as simple as exchanging words with a customer at the cash register.

Social exchange theory says that if the costs of the relationship are higher than the rewards, such as a lot of effort or money put into a relationship and not reciprocated, this could lead to problems