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11 May, 17:41

Why is it importance to know what the

speaker's expertise is?

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  1. 11 May, 18:20
    0
    A speaker's perceived credibility is a combination of competence, trustworthiness, and caring/goodwill. Research has shown that caring/goodwill is probably the most important factor of credibility because audiences want to know that a speaker has their best interests at heart.
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