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24 July, 13:50

What is NOT a service provided by a properly written business letter?

A.) Politely expresses sadness, regret, or appreciation.

B.) Serves as a record for transaction or purpose.

C.) Conveys a message about a specific matter of importance or concern.

D.) Builds goodwill and rapport for the person or agency sending the letter.

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  1. 24 July, 14:32
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    The answer will be A. business letters should remain professional.
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