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22 July, 14:32

Which of the following best defines service excellence? The successful application of interpersonal skills in working with customers The consistent delivery of high quality customer service The delivery of services that satisfies customers The use of customer service skills for in-person, phone, and online service

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  1. 22 July, 16:48
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    I would state that service excellence is The delivery of services that satisfies customers because the entire purpose of service is to satisfy the customer.
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