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25 August, 10:58

Jane Doe

1000 West Pearl Avenue

Lacy, OH 43210

November 1, 2010

Manager, Kool Games Inc.

3101 East Swan Blvd.

Palmdale, CA 93518

Faulty Game System

To whom it may concern:

I purchased a Kool Action game system from BullsEye on October 27, 2010, for $109.99. It seemed like a great price until I got it home and began trying to assemble it. Several parts are missing, and the store refuses to exchange the unit because it was on sale. It was not marked "As is," so I expected a complete and functioning unit.

Analyze the structure and format of this letter. Which statement is true?

The letter is formatted correctly as it is.

The inside address should be tabbed over to the left.

The sender's name should also appear at the end.

The paragraphs should be indented five spaces for the business block style

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