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23 January, 17:34

Explain examples of both professional and unprofessional communication

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  1. 23 January, 19:59
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    Examples of professional communication:

    Team meetings, professional emails, phone calls, video calls, interoffice memo, etc.

    Explanation:

    Professional communication is the type of communication we use to interact in a workspace environment, it can be written, oral, visual or digital. The writing or speaking used most be accurate, clear and complete to deliver the correct message and avoid misunderstandings.

    Examples of unprofessional communication:

    Slang words, coarse language, emails with casual language, misspelled words, delivering bad news by email, etc.

    Explanation:

    Unprofessional communication can be mistaken with casual communication. In a workspace and when interacting with people from work or clients professionalism is required even in a relaxed work environment. Unprofessional communication can be interpreted as a lack of respect, so it is always better to communicate in the most clear and respectful possible way to deliver the correct message.
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