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27 February, 02:44

Red Top Cab Company receives multiple complaints per day about driver behavior. Over 9 days the owner recorded the number of calls to be 3, 0, 8, 9, 6, 7, 4, 9, and 8. What is the upper control limit for the 3-sigma c-chart

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  1. 27 February, 03:45
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    upper control limit = 13.34

    Step-by-step explanation:

    The c-chart is used to check the change in the number of recorded calls per day

    First find out the center line

    c = sum of recorded calls/number of days

    c = (3 + 0 + 8 + 9 + 6 + 7 + 4 + 9 + 8) / 9

    c = 54/9

    c = 6

    The upper control limit for 3σ is

    upper control limit = c + 3√c

    upper control limit = 6 + 3√6

    upper control limit = 13.34

    Therefore, the upper control limit for the 3-sigma c-chart is 13.34.
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