Marilee has turned to her close friend, chuck, for support about a problem at work. chuck is most likely to respond by:

If Chuck is both empathetic and logical, he will first respond by asking what is Marilee's problem; tell her he is ready to listen; provide solutions that will reduce the burden of the problem.

If Chuck can't handle the problem, he will respond her by suggesting her to talk with a counselor who knows how to overcome her problems.