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18 January, 06:27

Which occupation would be more likely to require emotion work as a job requirement?

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  1. 18 January, 09:39
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    I believe the answer is: Customer service representative

    Customer service representative would directly face the customers if they have any complains for the company that they worked for.

    In their jobs, they need to have the emotional ability to understand the customers perspective in order to provide the best experience for the customers.
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