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14 October, 12:41

The "impersonality" of bureaucracies refers to the fact that

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  1. 14 October, 14:30
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    I believe the answer is: work-related decisions are based on logic rather than emotions

    "impersonality" of bureaucracies requires workers to detach their emotion and focus on mechanical ways to solve work-related problems.

    This lead to the tendencies that put results as a measure of success while ignoring the process.
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