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22 September, 08:21

Define the problem, define goals, and generate alternative solutions and select an approach comprise the classic three-step decisional or problem-solving model credited to Benjamin Franklin. What two steps were added to create the current five-stage interview model? a. Empathic relationship, closingb. Structuring the session, developing a checklistc. Empathic relationship, actiond. Goals, story and strengths

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  1. 22 September, 10:41
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    C. Empathic relationship and Action
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