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26 February, 11:42

Michael Holliday is a business systems analyst who is working on a feasibility study for a new e-911 system for the city of Memphis. Which of the following phases is he working on as he determines if the system will provide a good return on investment for the city?

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  1. 26 February, 14:13
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    Planning phase

    Explanation:

    The business analyst is currently in the planning phase. A planning phase is one in which the project requirements are documented, financial evaluation is conducted and the time frame required to meet project goals is created. Calculation of return on investment is part of the financial evaluation and therefore, the project is in planning phase.
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