The six-step framework adapted from the integrated bargaining literature (Stroh, Northcraft, & Neale, 2002) for the collaborative problem-solving process includes establishing overarching goals; separating the people from the problem; focusing on interests, not positions; inventing options for mutual gains; using objective criteria for evaluating alternatives; and defining success in terms of real gains, not imaginary losses. Which of the steps is characterized by asking "What is a fair way to evaluate the merits of our arguments?"
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