A year after surviving a classroom shooting incident, Angie still responds with terror at the sight of toy guns and to the sound of balloons popping. This reaction best illustrates:

The answer is generalization.

Explanation:

Generalization is a learning process in which a learned response is also presented in other similar situations. For example, a child who was learned to wash his hands at home may also do so at school.

Generalized responses have been shown to decrease in intensity over time, unless another negative stimulus occurs.