You are the manager of a small boutique. You have decided to apply the Big Five Model in order to understand your employees and their work habits because it is generally supported by an impressive body of research. You want to use the five dimensions of personality to match individuals with jobs to which they are well-suited. You know that your customers are demanding and sometimes difficult. So the salesperson should be able to withstand high levels of stress. Which personality dimension taps a person's ability to withstand stress?

Neuroticism

Explanation:

The Big Five Model is a psychology model that states that our personality is made up by 5 main traits that each of us have and our personalities and behaviors differ based on these traits.

The 5 traits are:

Neuroticism Agreeableness Extraversion Openness Conscientiousness

The neuroticism trait refers to emotional stability, people who are high on this trait experience anxiety, sadness and stress too much and find it difficult to calm down after experiencing anxiety or stress-inducing events. People who score low on this trait, on the other end, tend to be more resilient, don't experience as much stress and usually feel more relaxed.

In this example, you are the manager of a small boutique and you need a person who is able to withstand high levels of stress, therefore, you would need a person who scores low in neuroticism since this is the dimension that taps a person's ability to withstand stress.