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8 May, 03:32

You teach supervision seminars for ABC Company. As you lecture, you are communicating using words, gestures, and facial expressions. You are actively engaged in which step of the communication process?

a. decoding.

b. feedback.

c. encoding.

d. receiving.

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Answers (1)
  1. 8 May, 07:01
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    The answer is c. encoding.

    Explanation:

    Enconding refers to transforming thoughts into a message, which must be sent through a medium (in th example, words, gestures and facial expressions).

    It is the audience who then must decode the messages. In other words, they must interpret the meaning by associating all the different inputs. The ideas are finally transformed into thoughts - -the same process, only backwards.
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