Which of the following statements is true of a work order? a. It is also called the capacity cushion. b. It includes processing requirements for a type of work. c. It cannot be defined for services. d. It does not include resources needed for a type of work.

Option B, it includes processing requirements for a type of work, is the right answer.

Explanation:

A job or responsibility for a consumer that can be assigned to someone is called the work order. Such orders may be created on the request of the customer or create internally inside an organization. The work orders may be generated as follow-ups to Inquiries or Reviews. It may be for a particular good or service.