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1 August, 18:01

What is the differences between defensive and supportive communication?

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  1. 1 August, 18:16
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    There are specific differences between supportive communication and defensive communication.

    Explanation:

    In supportive communication the speaker tries to speak by concerning overall tone of the group and express his views which are politically correct and in a trustworthy of others within a group. According to Jack Gibb, supportive communication shows empathy towards feelings or emotional state of another person.

    On the other hand in defensive communication the speaker expects a clash or disagreement sometimes it may lead to violence within the group. The speaker tries to win them over in favor. According to Jack Gibb, defensive communication the speaker takes superiority in his hands and control the group with his defensive communication.
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