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4 January, 18:00

You are a manager at a medical research facility. You notice that Bill came to work angry about a parking situation. At lunch his team member Sam is also upset about it. By afternoon, it is all everyone is talking about. What did you just observe?

A. Negative self-efficacy

B. Emotional contagion

C. Systematic processing

D. Evaluative perception

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  1. 4 January, 18:35
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    Employees will use a more systematic decision-making process
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