You arrive at a customer site to resolve a problem with a router. After logging on to the router, you find that it uses a different operating system than the routers you are familiar with. Which troubleshooting step should you take next?

Question

Social Studies

Hudson

13 May, 06:56

You arrive at a customer site to resolve a problem with a router. After logging on to the router, you find that it uses a different operating system than the routers you are familiar with. Which troubleshooting step should you take next?

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Sasha Arellano · Answer 1

(1) Shut down the router

(2) Change or update the operating system to a preferred one. E. g windows

(3) Open Windows Network Diagnostics to check for system status.