Carmen takes her intercultural communication class and realizes that she indeed should change some of her intercultural communication behaviors. So she starts to make steps to increase her knowledge, attitudes, and skills.

Carmen is in what stage of the staircase model of flexible intercultural communication?

Conscious competence

Explanation:

The staircase model of flexible intercultural communication has four stages, one of which is the conscious competence stage.

The conscious competence stage is a stage of full mindfulness where an individual is aware of flaws in his or her intercultural communication. He or she then consciously begins to take steps towards learning more and improving the required attitudes and skills.