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23 June, 15:16

As after taking cooking lessons, Thelma bakes a cake for her friend Louise's birthday. When Louise sees the cake, she says, "Wow, that's so sweet. My mom always made a special cake for my birthday, and she would decorate it so elaborately." Thelma angrily replies, "Well I'm sorry that I didn't decorate the cake extravagantly. I guess I still have a lot to learn about cooking." Thelma's response illustrates:A) defensive listening. B) pseudolistening. C) selective listening. D) ambushing. E) literal listening.

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  1. 23 June, 15:36
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    Thelma's response illustrates A. Defensive listening

    Explanation:

    Defensive listening refers to taking an innocent comment or remark as a personal attack.

    Louise did not scold Thelma on the way her cake is made, or complain about the differences with her mom's. She remembered the way her mom made it and decided to comment about it.

    We can see in Thelma's response that she takes it as an attack on her cooking, to which she becomes defensive by saying that she still has a lot to learn.
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