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2 August, 23:52

Cognitive dissonance refers to the confusion and frustration people experience when they compare different products they rarely use before making a purchase. T/F

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  1. 3 August, 01:33
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    False

    Explanation:

    Cognitive dissonance is mental discomfort or psychological stress which is experienced by the person who holds two or more contradictory beliefs, values or ideas.

    The statement is false because the person is novel to the different products and thus does not have any belief or ideas that are contradictory about them.
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