Chapter 3 Terms & Questions Define the following: 1. Attitude 2. Self-esteem 3. Dependability 4. Punctuality 5. Individual responsibility 6. Initiative 7. Self-management Skill 8. Sociability 9. Supervisor 10. Courtesy 11. Ethics 12. Moral Values 13. Work Ethic 14. Integrity 15. Confidentiality 16. Loyalty 17. Constructive criticism 18. Job evaluation 19. Aptitude 20. People skills Answer the following: 1. What are two examples of unethical behavior in the workplace? 2. Why is loafing on the job a form of dishonesty? 3. Identify five personal qualities that play a part in shaping a person’s work ethic. 4. What should be done when a student worker finds it difficult to be loyal to the employer because of a disagreement with policies and decisions? 5. What is the goal of constructive criticism?
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