Management of a company threatens to close a manufacturing plant in the company whose employees are resisting an across-the-board pay cut. This threat is actually untrue. In this case, which of the following tactics of overcoming resistance to change is being used by the management?

a. procedural fairness

b. negotiation

c. conciliation

d. manipulation

e. arbitration

D

Explanation:

Manipulation in the business world and work cultures often depends upon hidden agendas. It is usually an attempt to coerce or subtly control another person into giving in or doing what the manipulator wants them to think, feel or do.

Psychological manipulation is where someone uses underhand, deceptive techniques, disguising aggression as good intentions and who is an expert at keeping their own motives under wraps.

The act of the employees resisting the pay cut made the management of the company to dabble into using dubious and deceptive tactics to try and change the perceptions of the employees, even though the threats that the management put forth was unreal, it was just a move to try and change the mindsets of the employees.

The management was using the manipulation strategy to overcome the employee's resistance.

Answer: D. Manipulation

Explanation: Manipulation can be easily refer to as a social influencing method which strives to change the perceptions or behaviors of others using dubious or deceptive tactics and strategies.

The employees are resisting the pay cut which prompted the management of the company to result in using dubious and deceptive tactics to try and change the perceptions of the employees, although the threats that the management put forth was unreal, it was just a move to try and change the mindsets of the employees.

The management was using the manipulation strategy to overcome the employee's resistance.