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7 November, 07:43

When mediating a conflict, you should ask leading questions.

a. True

b. False?

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  1. 7 November, 11:26
    0
    That statement is false

    Leading question refers to the question that is thrown out to obtain the answer that we want. If a mediator throw a leading question, both parties tend to directly blame each other which prevent the mediator to provide a solution. What the mediator should do is listening to both perspective first and used it as a basis to make a solution.
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