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16 February, 07:48

During the hiring process for a customer relationship manager at Jocylles, a toy manufacturer, the applicants were given role-playing exercises in which they were asked to interact directly with a trained role player. This was designed to assess the communication and interpersonal skills of the candidates. In this scenario, which of the following selection tests did Jocylles employ to hire a customer relationship manager?

a. Biographical data surveys

b. Assessment centers

c. Personality quizzes

d. Specific ability quizzes

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Answers (1)
  1. 16 February, 10:56
    0
    b. Assessment centers
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