The core processes in a value chain must add value for the external customers, while support processes

A. are directly involved in service to the external client. B. are also part of the value chain. C. include the order-fulfillment process. D. do not add value to the customer.

Question

Business

Nigel Peterson

15 February, 21:50

The core processes in a value chain must add value for the external customers, while support processes

A. are directly involved in service to the external client. B. are also part of the value chain. C. include the order-fulfillment process. D. do not add value to the customer.

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Answers (1)

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Trace Hester · Answer 1

B. are also part of the value chain

Explanation:

Value chain comprises two activities i. e primary activities and support activities.

The primary activities include those activities which add the value to the customer through inbound logistics, outbound logistics, operations, and marketing sales and services

Whereas the support activities are those activities who support the primary activities. It involves procurement, firm infrastructure, etc

The core processes in a value chain must add value for the external customers, while support processesA. are directly involved in service to the external client. B. are also part of the value chain. C. include the order-fulfillment process. D. do not add value to the customer.

The core processes in a value chain must add value for the external customers, while support processes

A. are directly involved in service to the external client. B. are also part of the value chain. C. include the order-fulfillment process. D. do not add value to the customer.