Marisol is a middle-level manager at Crawford and Williams, a corporate recruiting agency. Recently, the company partnered with an outside company, EQ Seminars, Inc., to offer a four-week seminar called "Developing your EQ." Which of the following skills did Marisol most likely learn during the seminar?

how to identify her communication strengths and weaknesses. T/F

True

Explanation:

Lack of communication within the workplace is detrimental to partnerships and overall productivity. It is more likely that it was taught at the seminar to improve business efficiency and increase colleague interaction.

Strong communication provides accurate information which can be understood and used by the recipient.

Developing your EQ, Emotional Intelligence, is key in developing an assertive style of communication, improve your listening skills and how to stay motivated.

Poor communication is always the result of a lack of understanding of the message and its source.