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3 June, 07:34

Graciellea is making a persuasive complaint at work. Which of theses sentences will be most effective in achieving goals?

a. If you can't be bothered with maintaining our equipment in good working order, how can I be confident that you care about your employees? I can't be bothered filing repeated re-pair requests either.

b. I have put up with a broken fax in Workroom 223 for three weeks, and I am just fed up with this waste of my time. Repair the fax or else!

c. Did you realize that Bill has still not fixed the fax in Workroom 223 despite the work re-quest I completed two weeks ago? Make Bill fix it soon.

d. For the past two weeks, fax machine No. 223 - 51 has been unavailable to complete essen-tial business for 25 of our employees due to incomplete service.

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  1. 3 June, 09:12
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    Answer: If you can't be bothered with maintaining our equipment in good working order, how can I be confident that you care about your employees? I can't be bothered filing repeated re-pair requests either.

    Explanation:

    In order for Graciella's complaint to be persuasive enough she needs to relate her terrible daily experience at work and that of her colleagues, in an emotionally moving manner to her superiors she is filing the complaint to. While doing this the tone of writing is of utmost importance to drive home the message.
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