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18 May, 07:21

A firm that successfully differentiates its product or lowers its average cost of production creates A. a perfectly inelastic demand curve for its product. B. economies of scale. C. entry barriers into its market. D. value for its customers.

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  1. 18 May, 09:52
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    The correct answer is D. value for its customers.

    Explanation:

    Generating value for the client means giving something in which he feels really grateful, having fulfilled what was expected or, even better, having fulfilled what was needed and what was wanted.

    For example, the delivery of the product on the agreed date, the ease of the process of both buying and using the product or service, the attitude of the team when it comes to serving the customer, solving a problem in an effective way, making a conversation enjoyable at the time it is paid, etc.

    Generating added value for the customer is not about magic. It is simply that the customer perceives a positive difference. Let him see that it is a different place and concerned about the most important details for the benefit of the client.

    The key to giving value to your customers is in the small details, so it is time to start with the business to offer it.
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