A key finding in the Hawthorne studies was which of these?

a. Stronger lighting increased productivity.

b. Higher temperatures reduced productivity.

c. More money resulted in increased productivity.

d. Productivity declined in all experiments.

e. Human relations increased productivity.

Human relations increased productivity.

Explanation:

A key finding in the Hawthorne studies was that special attention motivates workers to increase their productivity. The study revealed that supervisors who allow employees to have some control over their situation appeared to further increase the workers' motivation. The Hawthorne effect suggests that employees will perform better when they feel singled out for special attention or feel that management is concerned about employee welfare.