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22 February, 12:05

Discuss the importance of focusing on the customer and their requirements as a foundation for performance improvement.

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  1. 22 February, 14:16
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    A customer focus company is the heart and soul of every profitable organization, and in a certain way, it applies to the nonprofit organization too. From defining what it is the service, the main goal, who are the stakeholders, etc. All orbits around one single subject: the customer

    Explanation:

    A customer focus company is the heart and soul of every profitable organization, and in a certain way, it applies to the nonprofit organization too. From defining what it is the service, the main goal, who are the stakeholders, etc. All orbits around one single subject: the customer.

    A Customer-Centered Company philosophy generates many other questions and shifts on its procedures. Then It's critical to know how much worth every customer. Recurrent customers how to obtain them? etc.

    Furthermore, as a customer-centered company must have within its core values a satisfied staff, and managers must recognize it as crucial to customer satisfaction. Lastly, the company must pursue quality and service to the top-notch.
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